shipping & returns

shipping

where: US addresses only for now.
cost: free on orders of $45 or more. under $45, shipping is a flat $4.95.
processing: orders leave our partner warehouse in 1–3 business days.
delivery: most orders arrive 7–14 days after they ship. you'll get a tracking link by email as soon as your order ships.
more than one parcel: socks, hair pieces and bag charms can ship separately, so they may arrive on different days. you only pay shipping once.

you have 30 days from delivery to ask for a return or refund.
wrong size or changed your mind: unworn items in their original condition can be returned. contact us first and we'll email you the return address.
something wrong with it: if an item arrives damaged, faulty or not as described, send us your order number and a photo within 30 days and we'll replace it or refund you — no need to send it back.
for hygiene reasons, worn socks can only be returned if they are faulty.
refunds go back to your original payment method within 5–10 business days of approval.
sets count as separate items: you can return one pair from a set and we refund that pair's share of the set price.

if your tracking hasn't moved for 7 days, or your order hasn't arrived 20 business days after it shipped, write to us and we'll resend or refund it.

questions? say hi — we reply within 1–2 business days.